Payment Policy
Last updated: February 11, 2026
Payment Policy
Company: Wilsonridge operates this store and website, including all related information, content, features, tools, products and services (the “Services”). This Payment Policy explains how payments are accepted, processed, and handled when you place an order with us. By completing a purchase through our Services, you agree to this Payment Policy in addition to our Terms of Service.
Accepted Payment Methods
We accept major payment methods made available at checkout, which may include:
- Visa
- Mastercard
- Maestro
- American Express
- Discover
- Diners Club
- Apple Pay (where supported)
- Google Pay (where supported)
- Shop Pay (where supported)
Available payment methods may vary depending on your location, device, or payment provider availability. We reserve the right to add, remove, or limit payment methods at any time without prior notice.
Payment Processing
All payments are processed securely through industry-standard payment infrastructure made available via Shopify and its approved payment partners. We do not store full payment card numbers on our servers.
By submitting your payment information, you represent and warrant that:
- You are authorized to use the selected payment method.
- The payment information you provide is accurate, current, and complete.
- You authorize us to charge the total order amount to your selected payment method.
Billing Authorization and Verification
Orders are not considered accepted until payment authorization is successfully completed. In some cases, additional verification may be required to prevent fraud or unauthorized transactions. We reserve the right to cancel or hold any order if payment authorization fails or if we reasonably suspect fraudulent or unauthorized activity.
Billing Descriptor
Your payment card statement may show a descriptor such as “wilsonridge” or a similar reference to our store or payment partner. This descriptor is used to help you identify purchases made through our Services.
Pricing and Currency
Prices displayed in our store are shown at checkout before you complete your purchase. The final amount charged will be the amount confirmed in your order confirmation once payment is successfully processed.
If currency conversion is applied by your card issuer or payment provider, the conversion rate and any related fees are determined solely by that provider and are outside of our control.
Failed or Reversed Payments
If a payment fails, is declined, or is later reversed or charged back by your payment provider, we reserve the right to suspend order processing, cancel the order, or recover any unpaid amounts using lawful means. You remain responsible for any outstanding balances associated with your order.
Chargebacks and Payment Disputes
If you believe there is an error with a charge, we encourage you to contact us first so we can assist you promptly. Initiating a chargeback or payment dispute without first contacting us may delay resolution.
We handle chargebacks and disputes in accordance with Visa and Mastercard rules and requirements. Providing accurate order details, delivery confirmation, and communication history may be required during the dispute process.
Security and Compliance
We take payment security seriously and follow industry-standard security practices. Payment processing is conducted in compliance with applicable Payment Card Industry Data Security Standard (PCI DSS) requirements and the security standards mandated by Visa and Mastercard.
While we implement reasonable safeguards, no method of electronic transmission or storage is completely secure. You acknowledge and accept this risk when submitting payment information through the Services.
Refunds and Returns
Approved refunds are processed in accordance with our Return and Refund Policy. Refunds are issued to the original payment method used at checkout unless otherwise required by applicable law.
Contact
If you have questions about this Payment Policy or a payment-related issue, please contact us at:
Company: Wilsonridge
Email: info@wilsonridge.com
Phone: +31 6 83833516
Address: 2 Durlston Rd, Poole BH14 8PQ